Senior Product Designer, AI Experiences

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Senior Product Designer to shape the next generation of member experiences at the intersection of human performance and emerging technologies. You will lead the end-to-end design of AI-powered experiences, translating complex data and intelligent systems into intuitive, trustworthy, and actionable products. You’ll use strong product judgment to identify where AI can meaningfully improve the member experience and where it can’t, while partnering closely with Product, Engineering, Data Science, and Research to define how intelligent experiences behave, not just how they look.

RESPONSIBILITIES:

- Lead complex and ambiguous product problems end-to-end, from identifying and framing opportunities through interaction design, prototyping, validation, and launch.

- Design intuitive AI-powered experiences that thoughtfully account for uncertainty, system feedback, user control, failure and recovery, member trust, accessibility, and privacy.

- Translate complex data, AI-driven insights, and intelligent system behaviors into clear, approachable, and actionable member experiences, applying strong product judgment to determine when AI is and isn’t the right solution.

- Conduct user research, usability testing, and rapid experimentation to uncover member needs, test assumptions, and inform design decisions.

- Create and prototype information architectures, workflows, interaction patterns, and system behaviors at varying levels of fidelity, using Figma and AI-assisted tools to explore concepts and technical possibilities.

- Partner closely with Product, Engineering, Data Science, Research, and other cross-functional partners to make thoughtful tradeoffs, define measures of success, and deliver high-quality production experiences.

QUALIFICATIONS:

- 5+ years of product design experience, with a strong portfolio demonstrating end-to-end ownership of shipped consumer-facing digital products.

- Deep expertise in UX and interaction design, particularly for mobile experiences, with the ability to turn ambiguous and complex problems into intuitive products.

- Exceptional visual and interaction design craft, with strong attention to detail and demonstrated consideration of experiences beyond the happy path.

- Strong product judgment and demonstrated ability to identify opportunities, prioritize effectively, make thoughtful tradeoffs, and independently drive consequential product and design decisions.

- Experience designing AI-powered, personalized, intelligent, or similarly complex data-driven experiences, with an understanding of considerations such as uncertainty, trust, user agency, feedback, and failure.

- High proficiency in Figma and experience collaborating closely with Product, Engineering, Data Science, Research, and other cross-functional partners to deliver meaningful product outcomes.