AKQA partnered with Delta Air Lines to create and continuously evolve the Fly Delta app, transforming how travelers interact with the airline. Over a 15-year collaboration, the app has become Delta’s primary self-service channel, empowering customers with control, convenience, and inspiration throughout their journeys.
Lippincott partnered with Delta Air Lines to revitalize its brand and customer experience following a period of bankruptcy and industry turbulence. The collaboration redefined Delta’s purpose, introduced a bold new visual identity, and reimagined every aspect of the travel journey—from terminals to in-flight experiences—helping the airline become a leader in profitability and customer satisfaction.