Product Designer, Identity and Safety
at OpenAI
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Identity team builds the foundational systems that enable people, organizations, devices, and agents to securely access OpenAI products.
The team works across consumer and enterprise experiences, including account structures, sign-in, authentication, recovery, privacy, permissions, administration, and agent identity. As AI systems become increasingly capable of acting on behalf of people and organizations, we are defining new models for authorization and trust across human-to-agent and agent-to-agent interactions.
About the Role
In this role, you’ll lead design for foundational identity experiences across OpenAI’s products. You’ll make permissions, access, risk, and administration feel clear, safe, and genuinely usable—whether someone is securing a personal account, administering access across an enterprise, signing in to another product with ChatGPT, or authorizing an agent to perform sensitive work.
Your work will span established identity challenges and emerging interaction models without established design conventions. You’ll help define how users understand what an agent can access, who or what it is acting on behalf of, and when confirmation or stronger authentication should appear. Working closely with product, engineering, security, privacy, and design, you’ll translate complex policies and technical systems into coherent, trustworthy experiences.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role, you will:
- Lead the design direction for identity, account security, permissions, and administrative experiences across OpenAI’s consumer and enterprise products.
- Design and ship high-quality experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation.
- Define mental models and interaction patterns for human-to-agent and agent-to-agent identity, authorization, and trust.
- Help users understand what people, systems, and agents can access or do on their behalf.
- Design security checks and confirmation flows that protect sensitive actions while minimizing unnecessary friction.
- Partner closely with product management, engineering, security, privacy, and design peers to shape strategy, roadmap, and execution.
- Navigate complex roles, policies, dependencies, and product states to create systems that remain coherent as they scale.
- Contribute to and evolve the design systems and patterns used across OpenAI’s identity experiences.
You might thrive in this role if you:
- Are a systems-oriented product thinker who can reason across complex states, dependencies, policies, and user types.
- Have designed role-based access or permissions for organizations with multiple teams, resources, or levels of administration.
Listed August 15, 2026. Sourced from the original posting. D1S1 is not the employer and does not process applications.
More roles at OpenAI
at OpenAI
at OpenAI
at OpenAI
at OpenAI
at OpenAI
at OpenAI