CLIENT MANAGER

This website uses cookies to enhance your experience when viewing our site. Learn more by reading our privacy policy . accept deny Menu work About collections news Careers Contact work about NEWS collections careers contact CLIENT MANAGER CLIENT MANAGER the role Part-organiser, part-relationship builder, you keep projects moving and clients happy. As the engine room of project delivery, you'll own the day-to-day mechanics of smaller projects and key workstreams, while supporting senior team members on larger engagements. Working closely with creative and strategy teams, you bring energy, organisation, and a strong service mindset to craft seamless client experiences. DISCIPLINE: Client Services Location: London Position: Permanent the PROFILE NATURALLY ORGANISED Methodical and detail-oriented, you thrive on keeping multiple workstreams running smoothly. Timelines, status updates, and action tracking come naturally to you. RELATIONSHIP FOCUSED You build rapport effortlessly, becoming a reliable point of contact that clients trust. Responsive, polished communication is your default setting. COMMERCIALLY CURIOUS You're building the instincts that will take you to the next level. Scoping, estimating, tracking—you lean into the numbers to understand how great work gets made profitably. QUALITY OBSESSED Nothing reaches a senior team member or client without your sharp eye catching it first. You take pride in deliverables being polished and precise. PROACTIVELY MINDED You spot opportunities in client conversations and flag them. You don't wait to be asked—you anticipate what's needed and act. TEAM ORIENTED Whether preparing materials for senior leads, capturing actions in meetings, or briefing creative teams, you support the people around you with energy and reliability. QUALITIES — Organised, proactive and solutions-focused — Builds strong relationships through responsive communication — Detail-oriented with high standards for quality — Comfortable juggling multiple projects simultaneously — Curious about commercial and strategic growth — Collaborative and eager to support senior team members KEY SKILLS PROJECT DELIVERY EXPERIENCE Experience owning end-to-end delivery on projects, typically managing two to three concurrent workstreams. Agency experience preferred. CLIENT COMMUNICATION Confident and polished in client interactions—comfortable preparing materials, attending meetings, capturing actions, and following through. BRIEF WRITING Ability to brief creative and strategy teams clearly, keeping feedback loops tight and work moving forward. COMMERCIAL AWARENESS Hands-on involvement in scoping, estimating, and tracking project budgets. You understand how projects stay profitable. ATTENTION TO DETAIL Sharp eye for quality-checking deliverables before they reach senior team members or clients. PROPOSAL SUPPORT Experience contributing to proposal development, taking ownership of clearly defined sections. COMMERCIAL BASIS Understands how projects are scoped, budgeted, and tracked and is building fluency in each STAKEHOLDER MANAGEMENT Developing the ability to read the room, adapt communication, and earn trust SELF-MANAGEMENT Prioritises well, manages own workload, and asks for help at the right moment Apply now ldn 1st Floor, 12-16 Clerkenwell Road, London, EC1M 5PQ, United Kingdom LONDON@FURTHER.GROUP +44 (0)203 882 7872 google map NYC 5-26 46th Ave, Long Island City, New York, 11101, United States newyork@further.group google map DXB Office 202B Building 7, D3 - Dubai Design District Dubai, UAE dubai@further.group +971 4 580 3738 google map Instagram Linkedin Privacy A private limited company incorporated in England and Wales under company number 10063271. Registered at 1st Floor, 12-16 Clerkenwell Road, London, EC1M 5PQ Dubai New York London