Designer

WE'RE LOOKING FOR

ORGANISATION, AMBITION & EXCEPTIONAL COMMUNICATION

The Development Executive will play a vital role in helping to shape the future development of the Studio as we move forwards into our next phase of growth. You will be responsible for supporting the New Business & Client Services team in identifying and securing new business relationships, whether its managing inbound new client enquiries or proactively sourcing outbound opportunities. You will support on admin duties to allow growth to run smoothly and efficiently.

A confident, personable professional, you will be needed to flex to varying client personalities and ultimately engage clients with our heartfelt, inspiring and engaging approach to work.

We will need you to — Support on all activity related to the development of new client relationships and partnerships.

— Ownership of capturing and liaising on all inbound opportunity and enquiries.

— Ownership of company database management and hygiene for outbound efforts.

— Ownership of administrative and calendar management for new business conversations.

— Support Made Thought New York studio on project and growth needs.

— Act as key liaison between the Client Services team and the Development team.

RESPONSIBILITIES

— Work alongside the Development Director and team in supporting outbound initiatives and the development of strategies and relationship mapping.

— Successfully manage and maintain a consistent and considered oversight of the New Business tools for the rest of the team to use, including driving the use of the New Business pipeline to outline the company’s new growth strategy.

— Be responsible for tracking and recording responses to inbound enquiries, liaising with potential clients throughout initial contact and create relevant credential documents and materials for clients, ensuring the Made Thought tone of voice and communication levels are upheld.

— Create quoting templates and costing packages using the preferred software to support the Client Services team.

— Prepare influential credential documents tailored to specific clients’ needs and using relevant case studies.

— Manage diaries, arranging and setting up client meetings ensuring all details are correct in the meeting invite.

— Understand potential client opportunities you are working towards, in particular understanding why Made Thought has chosen to work on them.

— Provide exemplary administration overall, working closely with and supporting the wider New Biz & AM team with the operational day to day of their assigned clients. This could include anything from monitoring finances, creating SOWs, managing pitch spend etc.

— Leading project set up, creating slack channels, folders on the server etc to allow clients to transition from New Business to Client Services smoothly.

— Attend client meetings where required, taking accurate notes for internal actions and next steps for clients. You will proactively lead on the completion of said actions with the team.