Norday partnered with healthcare organization Thebe to develop a future vision for intensive elderly care centered on self-reliance, home, and technology. Through future scoping and design sprints, the team developed care concepts and customer journeys that coordinate professional care with informal caregivers, volunteers, and digital assistants.
Norday collaborated with Thebe to develop a forward-looking vision for intensive care, centered on self-reliance, home-based care, and technology. Through design sprints and co-creation with professionals, clients, and partners, they created new service concepts that enhance autonomy and improve job satisfaction across the care network.