Kurppa Hosk developed a comprehensive four-module insights program for Dustin to guide its strategic transformation toward a service-oriented IT provider. The program combined customer research, market analysis, organizational mapping, and business data auditing to identify growth opportunities and align internal capabilities with new market demands.
Kurppa Hosk developed a new visual identity for Dustin to support its transition into a contemporary IT services provider. The project introduced a custom logotype, bespoke typography, refreshed color palette, and a comprehensive digital design system to unify the brand experience across all channels.
Kurppa Hosk collaborated with Dustin’s in-house teams to bring their new brand position to life through a comprehensive activation program. The work included enhancing the e-commerce experience, developing communication and employer branding strategies, and establishing brand tracking to measure perception shifts and progress toward the new positioning.
Kurppa Hosk developed a new brand positioning for Dustin as it evolved from a hardware retailer into a full-service IT provider. The strategy emphasized Dustin’s e-commerce heritage and operational focus, uniting the organization under a new brand promise and competitive market stance.
Kurppa Hosk partnered with Dustin to transform its brand from a hardware-focused retailer into a comprehensive IT services provider. The new positioning strengthened Dustin’s credibility in emerging digital solutions and aligned the brand with evolving customer needs in the cloud era.